Subscription to Maplewood's ServicePlus plan provides licensed subscribers with access to software and version updates, and entitles them to unlimited access to Maplewood's toll-free customer support line. This ensures that we can offer our
ServicePlus customers the best possible service and access to the most up-to-date versions of our products. Subscription to this service must be renewed yearly on the anniversary date of the initial purchase of the system.
There is no limit to the number of calls you can make, so please call toll free 800.265.3482, or locally 519.471.3388. Some districts have their own help desk staff who should be contacted first. If there is an urgent matter and this help is not available, we would be happy to offer our assistance.
The Knowledge Base will help you to find answers to frequently-asked questions, and resolve common problems. Note: The Knowledge Base
is a secure site and requires a user name and password. If you do not have a user name and password please
contact
us.